/* CBK Live Chat Widget — v5.0.0 | Redesigned */
@import url('https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:wght@400;500;600;700&family=Cinzel:wght@500&display=swap');

:root {
  --g:       #c9a84c;
  --g-dk:    #a8862c;
  --g-lt:    #e2c97e;
  --ink:     #0d0d0d;
  --surface: #ffffff;
  --surface2:#f5f5f5;
  --border:  #e5e5e5;
  --text:    #1a1a1a;
  --muted:   #888;
  --bubble-admin: #f0f0f0;
  --bubble-visitor: #c9a84c;
  --radius:  14px;
  --ease:    cubic-bezier(.4,0,.2,1);
  --spring:  cubic-bezier(.34,1.56,.64,1);
  --font:    'Plus Jakarta Sans', sans-serif;
  --shadow:  0 16px 48px rgba(0,0,0,.14), 0 4px 12px rgba(0,0,0,.06);
}

/* LAUNCHER */
#cbkc-launcher {
  position: fixed;
  bottom: 20px;
  right: 20px;
  z-index: 99998;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 8px;
}

#cbkc-toggle {
  width: 52px;
  height: 52px;
  border-radius: 50%;
  background: linear-gradient(145deg, var(--g), var(--g-dk));
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 6px 20px rgba(201,168,76,.45), 0 2px 6px rgba(0,0,0,.15);
  transition: transform .28s var(--spring), box-shadow .28s;
  position: relative;
  outline: none;
}
#cbkc-toggle:hover {
  transform: scale(1.06);
  box-shadow: 0 10px 28px rgba(201,168,76,.55), 0 3px 10px rgba(0,0,0,.18);
}
#cbkc-toggle svg {
  position: absolute;
  transition: opacity .22s var(--ease), transform .22s var(--ease);
  color: #fff;
}
#cbkc-toggle .ico-chat  { opacity: 1; transform: scale(1) rotate(0deg); }
#cbkc-toggle .ico-close { opacity: 0; transform: scale(.5) rotate(-90deg); }
#cbkc-launcher.is-open #cbkc-toggle .ico-chat  { opacity: 0; transform: scale(.5) rotate(90deg); }
#cbkc-launcher.is-open #cbkc-toggle .ico-close { opacity: 1; transform: scale(1) rotate(0deg); }

#cbkc-toggle::after {
  content: '';
  position: absolute;
  inset: -4px;
  border-radius: 50%;
  border: 2px solid rgba(201,168,76,.35);
  animation: cbkc-ring 2.8s ease-out infinite;
}
@keyframes cbkc-ring {
  0%  { transform: scale(.9);  opacity: .8; }
  80% { transform: scale(1.22); opacity: 0; }
  100%{ transform: scale(1.22); opacity: 0; }
}

#cbkc-badge {
  position: absolute;
  top: -2px; right: -2px;
  min-width: 18px; height: 18px;
  background: #ef4444;
  color: #fff;
  font-family: var(--font);
  font-size: 10px; font-weight: 700;
  border-radius: 9px;
  display: none;
  align-items: center; justify-content: center;
  padding: 0 4px;
  border: 2px solid #fff;
  animation: cbkc-pop .3s var(--spring);
}
@keyframes cbkc-pop { from{transform:scale(0)} to{transform:scale(1)} }

#cbkc-nudge {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 10px 10px 4px 10px;
  padding: 9px 13px;
  max-width: 200px;
  font-family: var(--font);
  font-size: 13px;
  color: var(--text);
  line-height: 1.5;
  box-shadow: 0 4px 16px rgba(0,0,0,.09);
  cursor: pointer;
  opacity: 0;
  transform: translateY(6px) scale(.97);
  pointer-events: none;
  transition: opacity .25s var(--ease), transform .25s var(--ease);
}
#cbkc-nudge.show {
  opacity: 1; transform: translateY(0) scale(1); pointer-events: all;
}

/* CHAT WINDOW — smaller */
#cbkc-window {
  position: fixed;
  bottom: 82px;
  right: 20px;
  z-index: 99997;
  width: 340px;
  height: 510px;
  max-height: calc(100vh - 100px);
  background: var(--surface);
  border-radius: 18px;
  box-shadow: var(--shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(16px) scale(.96);
  pointer-events: none;
  transition: opacity .22s var(--ease), transform .22s var(--ease);
  font-family: var(--font);
}
#cbkc-window.is-open {
  opacity: 1; transform: translateY(0) scale(1); pointer-events: all;
}

/* HEADER */
.cbkc-header {
  background: linear-gradient(135deg, var(--ink) 0%, #1e1a10 100%);
  padding: 13px 13px 11px;
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
  position: relative;
}
.cbkc-avatar {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--g), var(--g-lt));
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  position: relative;
  overflow: hidden;
  box-shadow: 0 0 0 2px rgba(201,168,76,.3);
}
.cbkc-avatar img { width:100%;height:100%;object-fit:cover; }
.cbkc-avatar-icon { color: var(--ink); }
.cbkc-avatar-badge {
  position: absolute; bottom: 0px; right: 0px;
  width: 10px; height: 10px; border-radius: 50%;
  background: #22c55e;
  border: 2px solid var(--ink);
}
.cbkc-hdr-info { flex: 1; min-width: 0; }
.cbkc-hdr-name {
  font-family: 'Cinzel', serif;
  font-size: 9.5px; font-weight: 500;
  letter-spacing: .16em; text-transform: uppercase;
  color: var(--g); margin-bottom: 2px;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.cbkc-hdr-status {
  font-size: 11px; color: rgba(255,255,255,.5);
  display: flex; align-items: center; gap: 4px;
}
.cbkc-hdr-dot {
  width: 6px; height: 6px; border-radius: 50%; background: #22c55e;
  animation: cbkc-pulse 2s ease infinite; flex-shrink: 0;
}
@keyframes cbkc-pulse {
  0%,100%{ box-shadow:0 0 0 0 rgba(34,197,94,.5); }
  50%    { box-shadow:0 0 0 4px rgba(34,197,94,0); }
}

/* CLOSE BUTTON — prominent, red on hover */
.cbkc-hdr-close {
  width: 32px; height: 32px; border-radius: 8px;
  background: rgba(255,255,255,.1);
  border: 1.5px solid rgba(255,255,255,.22);
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: background .18s, border-color .18s, transform .14s;
  flex-shrink: 0;
  color: rgba(255,255,255,.8);
}
.cbkc-hdr-close:hover {
  background: #ef4444;
  border-color: #ef4444;
  color: #fff;
  transform: scale(1.1);
}
.cbkc-hdr-close:active { transform: scale(.93); }

/* INTRO */
.cbkc-intro {
  flex: 1;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.cbkc-intro-hero {
  background: linear-gradient(160deg, var(--ink) 0%, #1e1a10 100%);
  padding: 12px 14px 18px;
  flex-shrink: 0;
}
.cbkc-intro-eyebrow {
  font-family: 'Cinzel', serif;
  font-size: 7.5px; letter-spacing: .3em; text-transform: uppercase;
  color: var(--g); margin-bottom: 6px;
}
.cbkc-intro-headline {
  font-size: 17px; font-weight: 700;
  color: #fff; line-height: 1.25; margin-bottom: 4px;
}
.cbkc-intro-sub {
  font-size: 12px; color: rgba(255,255,255,.45); line-height: 1.6;
}

.cbkc-start-card {
  margin: 10px 10px 8px;
  background: #fff;
  border: 1.5px solid var(--border);
  border-radius: 12px;
  padding: 13px;
  cursor: pointer;
  transition: box-shadow .2s, border-color .2s;
  box-shadow: 0 2px 8px rgba(0,0,0,.05);
}
.cbkc-start-card:hover {
  border-color: var(--g);
  box-shadow: 0 4px 14px rgba(201,168,76,.13);
}
.cbkc-start-card-top {
  display: flex; align-items: center; gap: 9px; margin-bottom: 9px;
}
.cbkc-start-card-avatar {
  width: 30px; height: 30px; border-radius: 50%;
  background: linear-gradient(135deg, var(--g), var(--g-lt));
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0; color: var(--ink);
}
.cbkc-start-card-title {
  font-size: 13px; font-weight: 600; color: var(--text);
}
.cbkc-start-card-sub {
  font-size: 11px; color: var(--muted);
}
.cbkc-greeting-preview {
  font-size: 12.5px; color: var(--text); line-height: 1.55;
  margin-bottom: 10px;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical;
  overflow: hidden;
}
.cbkc-name-field {
  width: 100%; box-sizing: border-box;
  background: var(--surface2);
  border: 1.5px solid var(--border);
  border-radius: 9px;
  color: var(--text); font-family: var(--font);
  font-size: 13px; padding: 9px 11px;
  outline: none;
  transition: border-color .2s, background .2s;
  margin-bottom: 9px;
}
.cbkc-name-field::placeholder { color: #bbb; }
.cbkc-name-field:focus { border-color: var(--g); background: #fff; }
.cbkc-start-btn {
  width: 100%;
  background: linear-gradient(145deg, var(--g), var(--g-dk));
  border: none; border-radius: 9px;
  color: #fff; font-family: var(--font);
  font-size: 13.5px; font-weight: 600;
  padding: 11px; cursor: pointer;
  transition: opacity .2s, transform .15s;
  display: flex; align-items: center; justify-content: center; gap: 7px;
}
.cbkc-start-btn:hover  { opacity: .9; }
.cbkc-start-btn:active { transform: scale(.98); }

/* MESSAGES */
.cbkc-messages {
  flex: 1; overflow-y: auto;
  padding: 10px 10px 6px;
  display: flex; flex-direction: column; gap: 5px;
  scroll-behavior: smooth;
  overscroll-behavior: contain;
  background: #fafafa;
}
.cbkc-messages::-webkit-scrollbar { width: 3px; }
.cbkc-messages::-webkit-scrollbar-thumb { background: #ddd; border-radius: 3px; }

.cbkc-msg { display: flex; flex-direction: column; max-width: 80%; }
.cbkc-msg.from-visitor { align-self: flex-end; align-items: flex-end; }
.cbkc-msg.from-admin,
.cbkc-msg.from-ai      { align-self: flex-start; align-items: flex-start; }

.cbkc-sender-name {
  font-size: 10px; color: var(--muted); margin-bottom: 2px; padding: 0 4px;
}
.cbkc-bubble {
  padding: 8px 12px; border-radius: 16px;
  font-size: 13.5px; line-height: 1.55; word-break: break-word;
}
.from-visitor .cbkc-bubble {
  background: linear-gradient(145deg, var(--g), var(--g-dk));
  color: #fff;
  border-radius: 16px 16px 4px 16px;
}
.from-admin .cbkc-bubble,
.from-ai    .cbkc-bubble {
  background: var(--bubble-admin);
  color: var(--text);
  border-radius: 4px 16px 16px 16px;
}
.from-ai .cbkc-bubble { border: 1px solid rgba(201,168,76,.2); }

.cbkc-bubble-img img {
  max-width: 170px; max-height: 140px; border-radius: 10px;
  display: block; cursor: pointer; transition: opacity .2s;
}
.cbkc-bubble-img img:hover { opacity: .9; }
.cbkc-bubble-file {
  display: flex; align-items: center; gap: 9px;
  background: var(--surface2); border: 1px solid var(--border);
  border-radius: 10px; padding: 8px 11px;
}
.cbkc-file-ico { color: var(--g); flex-shrink: 0; }
.cbkc-file-name { font-size: 12px; font-weight: 500; }
.cbkc-file-meta { font-size: 10px; color: var(--muted); }
.cbkc-file-dl {
  font-size: 11px; font-weight: 600; color: var(--g);
  text-decoration: none; display: flex; align-items: center; gap: 3px; margin-top: 2px;
}
.cbkc-file-dl:hover { text-decoration: underline; }

.cbkc-msg-time {
  font-size: 9px; color: #bbb; margin-top: 3px; padding: 0 4px;
}

.cbkc-typing {
  align-self: flex-start; display: none;
  background: var(--bubble-admin);
  border-radius: 4px 16px 16px 16px;
  padding: 10px 14px; gap: 4px; align-items: center;
}
.cbkc-typing.show { display: flex; }
.cbkc-typing span {
  width: 6px; height: 6px; border-radius: 50%;
  background: #bbb; animation: cbkc-dot 1s ease infinite;
}
.cbkc-typing span:nth-child(2){ animation-delay:.15s; }
.cbkc-typing span:nth-child(3){ animation-delay:.30s; }
@keyframes cbkc-dot {
  0%,60%,100%{ transform:translateY(0); opacity:.4; }
  30%{ transform:translateY(-4px); opacity:1; }
}

@keyframes cbkc-msg-in {
  from{ opacity:0; transform:translateY(6px); }
  to  { opacity:1; transform:translateY(0); }
}
.cbkc-msg { animation: cbkc-msg-in .16s var(--ease); }

/* INPUT BAR */
.cbkc-input-bar {
  background: #fff;
  border-top: 1px solid var(--border);
  padding: 8px 9px;
  display: flex; align-items: flex-end; gap: 7px;
  flex-shrink: 0;
}
.cbkc-input-wrap {
  flex: 1;
  background: var(--surface2);
  border: 1.5px solid var(--border);
  border-radius: 20px;
  display: flex; align-items: flex-end;
  padding: 2px 4px 2px 12px;
  gap: 4px;
  transition: border-color .2s;
}
.cbkc-input-wrap:focus-within { border-color: var(--g); background: #fff; }
.cbkc-textarea {
  flex: 1; border: none; background: transparent;
  color: var(--text); font-family: var(--font);
  font-size: 13.5px; padding: 8px 0;
  resize: none; min-height: 34px; max-height: 90px;
  outline: none; line-height: 1.5;
}
.cbkc-textarea::placeholder { color: #bbb; }
.cbkc-send-btn {
  width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0;
  background: linear-gradient(145deg, var(--g), var(--g-dk));
  border: none; color: #fff; cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: opacity .2s, transform .2s var(--spring);
  margin-bottom: 1px;
}
.cbkc-send-btn:hover  { opacity: .9; transform: scale(1.08); }
.cbkc-send-btn:active { transform: scale(.92); }
.cbkc-send-btn svg { margin-left: 1px; }

.cbkc-powered {
  text-align: center; padding: 4px 0 6px;
  font-family: 'Cinzel', serif;
  font-size: 7px; letter-spacing: .2em; text-transform: uppercase;
  color: #ccc; flex-shrink: 0; background: #fff;
}

/* MOBILE */
@media (max-width: 520px) {
  #cbkc-launcher { bottom: 12px; right: 12px; }
  #cbkc-toggle   { width: 50px; height: 50px; }

  #cbkc-window {
    right: 0; left: 0; bottom: 0;
    width: 100%; height: 72vh;
    max-height: 72vh;
    border-radius: 18px 18px 0 0;
    transform: translateY(100%);
  }
  #cbkc-window.is-open { transform: translateY(0); opacity:1; }

  .cbkc-intro-headline { font-size: 16px; }
  .cbkc-hdr-close {
    width: 36px; height: 36px;
    border-radius: 10px;
  }
}
@media (max-width: 360px) {
  #cbkc-window { height: 80vh; max-height: 80vh; }
}